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How to close my account
How to close my account

What to do when you want to close your account.

Updated over a week ago

If you've decided to close your Elroy account, we want to make the process as seamless as possible. Follow these steps to close your account:

  1. Before close your account: Have an account with us doesn't have any monthly fee, but we have a $5 closing fee.

  2. Close your account: If you want to close your account, you can contact us through the chat or by phone for the request.

  3. Verify Your Identity (If Required): For security purposes, we may ask you to verify your identity before closing the account. Follow the instructions provided to complete this step.

  4. Review Closure Terms: Take a moment to review any terms or conditions associated with closing your Elroy account. Understanding these implications is crucial before finalizing the closure.

If you encounter any difficulties during the account closure process or have questions, our customer support team is here to help.

Please be aware that closing your Elroy account may result in the loss of access to certain services and data associated with your account. Ensure you back up any important information before proceeding.

Thank you for being a part of the Elroy community. We appreciate your understanding and value your feedback.

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