When you apply to join elroy, we require certain key pieces of information to verify your identity and ensure the security of our platform. Depending on your circumstances, this could be a Social Security Number (SSN), an Individual Taxpayer Identification Number (ITIN), or a government-issued ID.
SSN and a US Government ID: If you have a Social Security Number, we will require it alongside a US government-issued ID. A common issue we encounter is a mismatch between the SSN provided and the records we cross-verify with. Please ensure your SSN matches your government ID.
ITIN and a US or Foreign Government ID: If you have an Individual Taxpayer Identification Number, you can use it in place of an SSN. This can be paired with either a US government-issued ID or a foreign government-issued ID. Make sure your ITIN is entered correctly to avoid any delays.
No SSN/No ITIN but a Foreign Government ID: If you don't have an SSN or an ITIN, you can still apply with a foreign government-issued ID. Ensure this ID is valid and the information you provide matches what is on the ID.
Common issues with these application methods often involve inaccuracies or mismatches between the information provided and the records we verify against. To ensure a smooth application process, double-check that all information provided matches the corresponding documents.