Skip to main content
All CollectionsAccount creation
Restricted and Additional Documentation Countries for elroy Application
Restricted and Additional Documentation Countries for elroy Application

Learn about the countries from which we can't onboard documents and those requiring additional documentation.

Updated over a week ago

At elroy, we adhere to international regulations and standards to maintain the integrity and security of our platform. As a result, there are certain countries from which we cannot onboard documents, and others that require additional documentation due to increased verification needs.

Restricted Countries:

If you are applying with documents from these countries, we regret that we will not be able to process your application:

Afghanistan, Albania, Azerbaijan, Belarus, Belize, Bosnia and Herzegovina, Burundi, Central African Republic, Chad, Congo, the Democratic Republic, Cuba, Cyprus, Ethiopia, Guyana, Haiti, Honduras, Iran, Iraq, Kosovo, Kyrgyzstan, Laos, Lebanon, Libya, Macedonia, Montenegro, Mozambique, Myanmar/Burma, Nicaragua, Nigeria, North Korea, Pakistan, Panama, Papua New Guinea, Paraguay, Russia, Sao Tome & Principe, Serbia, Somalia, South Sudan, Sudan, Syria, Tajikistan, Tanzania, Trinidad and Tobago, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vanuatu, Venezuela, Yemen, Zimbabwe.

Additional Documentation Countries:

If you are applying with documents from the following countries, please note that we may require additional documentation. This is to ensure a comprehensive review of your application:

Algeria, Angola, Antigua and Barbuda, Argentina, Armenia, Bahamas, Bangladesh, Barbados, Benin, Bolivia, Botswana, Brazil, Bulgaria, Burkina Faso, Cambodia, Cameroon, Cayman Islands, China, Colombia, Comoros, Costa Rica, Cote D’Ivoire, Croatia, Curaçao, Djibouti, Dominica, Dominican Republic, DR Congo, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Fiji, Gaza, Ghana, Greece, Guatemala, Guinea, Guinea-Bissau, Hong Kong, India, Indonesia, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Latvia, Liberia, Macau, Maldives, Mali, Malta, Mauritius, Mexico, Moldova, Monaco, Mongolia, Morocco, Nepal, Niger, Paracel Islands, Peru, Philippines, Romania, Saint Kitts & Nevis, Saint Lucia, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Slovenia, South Africa, State of Palestine, Suriname, Thailand, Tunisia, Uganda, United Arab Emirates, Vietnam, West Bank, Western Sahara.

We appreciate your understanding and cooperation with this policy. If your country is not on the restricted list, and you can provide all necessary documentation for additional documentation countries, we look forward to processing your application. Please ensure that your documents are from an eligible country to ensure a smooth application process.

Did this answer your question?